Professional Communication Skills { College of Extended Learning }

Image: Professional Communication Skills Class Photographs

Professional Communication Skills

Individuals most likely to be promoted and succeed have something in common: they are good communicators.They express ideas clearly, listen actively, speak confidently, and write effectively.

Leading a team, giving a presentation, going into an interview, handing in that vital many times have you wished your communication and leadership skills were stronger and more effective?

Strengthening your communication skills enhances your professionalism, personal presence, and potential for advancement.

About the Professional Communication Skills Program

Effective communication is recognized as crucial to enhance performance, both personally and professionally.  Communication involves the whole range of ways in which people pass information or messages back and forwards in non-verbal, verbal and written formats. It includes the information they give and receive, how people make meaning of this information and how they use it.

Courses are held at the SF State Downtown Campus, located in the heart of the bustling Powell Street shopping district, where students may take advantage of our convenient location in the Westfield Centre and special student savings offered by many Westfield merchants. Courses provide Continuing Education Units (CEUs), a standard of measurement recognized by agencies, businesses and organizations as proof of non-degree educational experience.

Target Audience

Classes in the Professional Communication Skills program are designed for individuals who want to:

  • Learn and practice principles essential to good oral and written communication
  • Gain useful and pragmatic strategies for communicating in a variety of workplace situations
  • Speak, write, and listen with increased confidence and competence
  • Enhance leadership skills and opportunities for career promotion
  • Develop personal presence and greater self-trust
  • Learn in a supportive environment


  • New Courses!

    The Professional Communication Skills program is excited to announce six new courses beginning in winter 2016. These engaging, two-hour workshops may be taken individually or as a series, and are offered at times convenient to working professionals. Taught by outstanding communication experts, these courses increase students' confidence and effectiveness in both personal and professional settings.

    Effective Communication: Series 1

    CE 9081 Boost Your Presentation Effectiveness

    CE 9092 Emotional Intelligence: Self-Awareness and Self-Management

    CE 9085 Speaking to Engage: Humor and Story

    CE 9405 Effective Communication Series 1 (all three)

    Effective Communication: Series 2

    CE 9090 Leadership Presence

    CE 9094 Positivity at Work for Teams

    CE 9089 Communication with Awareness of Micro-Expressions

    CE 9406 Effective Communication Series 2 (all three)


What Participants Say

"Thumbs up for this course. I will definitely apply what I have learned to my daily life at home and work."
- Vicky Lei, Personal Analyst, SFO Airport Commission

"Benefitted greatly from today's class and will apply techniques not just with public speaking or meetings but in regular day to day interactions with family, friends, and colleagues."
- Supriya, Research, Ultrageny

"It digs deep into your being and helps you be comfortable being yourself. It is totally life-changing. I would recommend to anybody who wants to discover their true voice."
- Cynthia Torres, Compliance Officer, City and County of San Francisco

"Dr. Hamilton is amazing. Public speaking's fear is never easy to fix. I've read so many books and none of them is as helpful as this few-hours class."
- Stephen Kwok, Software Developer, Magnet Systems

"To deal with my fear of public speaking, I've tried hypnosis (2x), a four-month class in cognitive behavioral therapy, betablockers, meditation, avoidance memorization, and none of that helped me nearly as much as this one-day class. I feel like I can face an audience and speak authentically today, tomorrow, and into the future."
- Amanda, Writer

"Fearless Speaking is essential for anyone who wants to improve their communication skills. The learning experience is truly supportive, enabling each and every person in the class to have a positive experience."
- Marianne Y., Production Manager, ITVS

"If you've ever lost your voice, then Fearless Speaking is where you find it. The class provided a safe and secure environment to live through my biggest fear: public speaking. I'm so glad I took it. I will definitely recommend it to my friends and colleagues."
- Terrie Duong, program associate, James Irvine Foundation

"Fearless Speaking focused on the acquisition of essential skills that are not widely taught, such as learning to listen to your audience, and developing a sense of self."
- Michele Liapes, SF Public Utilities Commission

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